With painstaking efforts in public building property service field for 25 years, CHINA SPH Property leads its staff to dedicate to their posts and create a civilized and warm image for Zhangzhou City with responsibilities and persistence.

Services are borderless; every minute counts in case of emergency. Upon receiving the report from a teacher surnamed Zou from Zhangzhou High-tech Vocational School who lost the teaching documents and cash, the team leader Chen Guofa and the project manager Huang Zhenyi searched in the garbage dump for one hour, regardless of the cold weather conditions, and fortunately, got them back. By taking another case as an example, a pair of glasses worth nearly RMB 1,000 of one student was sent to another school by mistake. Chen Guofa contacted the school actively and accompanied the student’s parents to take it back at late night, building trust by “fulfilling the responsibilities beyond the scope of duties”.

Shouldering responsibilities bravely at defining moment. In the Longwen campus of Zhangzhou Hospital, the assistant manager He Longzhu noticed a man who was panicked after picking up a bag so he went to him. After investigation, the bag was found containing many important items such as ID card and bank card. He contacted the owner Ms. Wang quickly, implying the strong sense of responsibilities for “safeguarding the mass’s property” anytime.

Every tiny action reflects the level of civilization. Returning the lost objects and money in Zhangzhou Library, Zhangzhou S&T Museum and Zhangzhou Museum is quite common. For instance, the security guard Su Wenqiang found a lost phone in the garage and returned it to the owner; the cleaning worker Li Qiuqin found certain belongings in the bookshelf; the cleaning workers in Zhangzhou S&T Museum cleaners found the lost objects and waited for owners in place for many times. The staff in the museum, including project manager and security guard, worked together to protect the lost property. All these actions pass down civilization in these cultural landmarks.

“Every action counts, both big and small, services are borderless, perseverance becomes natural habits”. The Company’s service staff interprets the essence of “service” with their original intention and deeds, finally improving the Company’s reputation among the mass.